We were referred to Albany Health Campus from another hospital over 8 weeks ago. Didn't receive a letter in the mail advising of the appointment date and time. Received a text message on the Sunday for a Tuesday appointment. Attended the appointment under the understanding that they were following up on the recommendations from the other hospital's Neonate specialist. This appointment was supposed to be with the specialist. Upon going into the appointment we were introduced to the specialist, a student, a nurse and another Dr. Once in the appointment, the specialist left the room so the other Dr did the physical examination on our infant and was discussing their findings out loud so the student could transcribe for them, this was fine and they were thorough.
After this was completed, the specialist came back in the room and said as I recalled, ok I'm going to be the bad cop here. Your child is majorly underweight and we are going to do "this" and if we don't do "this" we are admitting them. Totally undermining the specialist from the other hospital who has been one of our primary health specialists on a regular basis since baby was born. I felt the specialist and the Dr were not interested or willing to listen to me as I was wanting to let them know what the existing plan was. The drs continued to talk over me during the appointment and I felt they were not interested in my input into my child's care and taking into consideration my own current health conditions that arose from childbirth.
In my opinion, the specialist was belittling in front of other health professionals in what was said and the manner that it was said in. I felt bullied by them as I had gone into the appointment willingly to be open and receptive of input from what I believe were so-called health professionals. I left the appointment feeling upset as I felt what was said to me by the specialist was clearly that I'm not doing a good job, and that it wasn't good enough and that the nurse is going to be checking in with me weekly, and I would see them in two months time.
Since this appointment, I have spoken to other health professionals and their advice is to stay with the team at the other hospital and that there is nothing to be concerned about with my child's health.
The specialist has also referred baby to a local dietitian whom I do not wish to place any trust in as the impression so far has not been very professional or satisfactory of the health service from the Albany Health Campus.
"Poor care and treatment during consultation"
About: Albany Health Campus / Paediatrics Albany Health Campus Paediatrics Albany 6330
Posted by baby2021 (as ),
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