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"Care through the antenatal clinic"

About: Antenatal Clinic

(as a service user),

I would like to take the opportunity to provide some feedback on my experience with care for my first pregnancy through the Wollongong Antenatal Clinic.

Unfortunately, it has not been a positive experience for me and has negatively impacted my wellbeing and experience with my first pregnancy.

I was diagnosed with gestational diabetes early on in my pregnancy.

From my second appointment with the clinic they have been suggesting an early induction. From the start I have been very open about my feelings around not wanting to be induced and wanting to have as a natural labour and birth as possible. Each appointment as my pregnancy went on the pressure seemingly increased, often with mixed messages, of why they want to induce and the potential risks.

I understood the risks, there are risks with every pregnancy/birth. I was making informed decisions based on information I had received from my calm birth class, reputable research/podcasts and guidance from the diabetes clinic and a private midwife.

They continually said it’s my choice, however, in my experience, you absolutely don’t feel like that when, as I feel happens, they constantly make you question your decision making and use what I believe are fear tactics and say that I would need to sign a waiver to say I’m going against medical advice if I make those choices.

I felt like I was being punished for not agreeing to what the hospital felt was best for me and my baby.

I believe I did not once receive any encouragement or positive support around my pregnancy or my ability to birth my baby naturally.

I did not feel like they actually cared about the potential risks to me and my baby rather than trying to ensure that the Hospital would not be made liable for any choices or risks.

I would feel anxious leading up to each appointment feeling like I had to justify myself and my wants/needs for my baby. Often leaving the appointment feeling disempowered, deflated and in tears. I did not feel like they had any confidence in my ability to be able to birth my baby without medical intervention.

I really feel sad for the many other women who may not feel they are able to speak up for themselves or have access to information and resources.

In my opinion, it’s not how the system should be. 

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Responses

Response from Care Opinion Australia, Care Opinion Australia 2 years ago
Care Opinion Australia
Care Opinion Australia
Submitted on 25/10/2021 at 11:26 AM
Published on Care Opinion at 11:27 AM


This response was posted by Care Opinion on behalf of Illawarra Shoalhaven Local Health District

Dear Sunny2021,

Thank you very much for sending through this feedback. The concerns are certainly acknowledged. On behalf of the Illawarra Shoalhaven Local Health District (ISLHD), we would like to extend our sincere apologies for the anxiety and distress that has been experienced as a result of the matters raised.

The feedback is valued and appreciated as it can assist the organisation to strive and improve systems, processes, patient care standards and experience.

We welcome the opportunity to discuss this matter further.

Should you wish to discuss this matter further, please do not hesitate to contact the ISLHD Consumer Feedback Manager on 02 4221 6811, or via email ISLHD-Complaints@health.nsw.gov.au.

Kindest regards,

ISLHD – Consumer Feedback

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