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"Life saving treatment"

About: Derby Hospital / Emergency Department Derby Hospital / General Practice Service Fiona Stanley Hospital Royal Perth Hospital / General Surgery & Ward 6H

(as the patient),

After being in three hospitals in the last eight months, Fiona Stanley ICU, R.P.H. and Derby, all doctors, nurses, surgeons and specialists, all chipped in for my care, wonderful nurses especially ward 6H at Royal Perth Hospital. I spent most of my time there, excellent nurses and care, cannot fault them. Also spent 6 weeks at Bentley Rehab hospital, excellent nursing care and physio specialists.

And my ongoing care on telehealth, my heartfelt thanks to you all.

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 2 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 3/11/2021 at 2:38 PM
Published on Care Opinion at 3:34 PM


picture of Neil Doverty

Dear frostdx56,

It sounds like you have had a challenging eight months! We really appreciate the time you have taken to share your positive experience and gratitude towards our staff. I have shared your sentiments with the ICU team here at Fiona Stanley Hospital, with thanks.

All the best on your ongoing recovery journey.

Kind regards,

Neil Doverty

Group Executive Director

Fiona Stanley Fremantle Hospitals Group

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Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 2 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service
Submitted on 4/11/2021 at 12:11 PM
Published on Care Opinion at 12:31 PM


picture of Lesley Bennett

Dear frostdx56,

I am delighted to hear you say that our wonderful doctors and nurses on Ward 6H at Royal Perth Hospital all gave you excellent care. It is especially uplifting to know this continued over the 6 weeks of your rehabilitation by our nursing and physiotherapy specialists at Bentley Hospital.

It is always pleasing to hear that the staff of the Royal Perth Bentley Group (RPBG) have provided excellent care. Your feedback also assures us that you are still receiving high quality, compassionate and patient centred care as your patient journey continues through telehealth.

I will share your kind words with the RPBG staff and thank you for taking the time to share your story.

I wish you all the best in your recovery.

Kind regards,

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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Update posted by frostdx56 (the patient)

Thankyou very much for your concern and response, I am feeling much better and with the assistance of the Physio ladies at Derby hospital, ( who visit me in my home) I can't speak highly enough of these nurses.

Response from Nick Mildenhall, Operations Manager, West Kimberley Health Service, Kimberley Country Health Service 2 years ago
Nick Mildenhall
Operations Manager, West Kimberley Health Service,
Kimberley Country Health Service
Submitted on 8/11/2021 at 5:22 PM
Published on Care Opinion at 5:27 PM


Dear frostdx56,

It is great to read of your positive experience across a number of health services to support your recovery.

It is great to hear that you are feeling well looked after by the Derby physio team as you continue your rehabilitation. I will let them know about this feedback.

Like Dr Bennett and Neil have said, I also thank you for reaching out and sharing your experience, it means a lot for staff to receive these positive stories. All the best for your recovery.

Thanks,

Nick Mildenhall

Operations Manager, West Kimberley

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