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The care given by all

Posted By learningwx67

"The care given by all"

About: Northam Health Service / Sub-Acute Services

(as the patient),

After spending 5 weeks at another hospital after a stroke I was transferred to Northam Hospital to finish my rehabilitation. I was really worried that I wouldn't get the treatment I required to enable me to go home.

From the first minute I came on the Sub-Acute ward I was made to feel comfortable by the nurse Rochelle who, I feel, is a wonderful person and is to be commended as, in my experience, nothing is too much trouble.

I found the physios and the OT staff were most welcoming and explained everything fully to me. When I had teary days they were there to help me through it. Just before I was due to go home they found another problem with my balance and Joel found some exercises for me to do so I would be fine when going home - the exercises worked and the dizziness went.

I definitely am satisfied with my treatment and the care given by all

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Responses

Response from Trenton Greive, Operations Manager Western Wheatbelt, WA Country Health Service - Wheatbelt 2 years ago
Trenton Greive
Operations Manager Western Wheatbelt,
WA Country Health Service - Wheatbelt

Submitted on 3/11/2021 at 3:27 PM
Published on Care Opinion at 3:37 PM

picture of Trenton Greive

Dear learningwx67,

Thank you so much for taking the time to provide feedback on your recent experience as a patient in Northam Hospital’s, Subacute rehabilitation program.

This is a great story you have shared - an example of people living in the country being able to access the same quality of care that they would find in a metropolitan hospital.

I was pleased to read that your dizziness has gone and your overall recovery has gone well.

Rochelle and Joel are passionate about rehabilitation and providing the highest quality of compassionate care. We are very fortunate to have them on our team.

I will have great pleasure in passing on your story to them and the other members of the team involved.

With best wishes,

Trenton

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