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"Day surgery experience"

About: Busselton Health Campus / Day Surgery Busselton Health Campus / Surgical Services

(as the patient),

Well, here I am for surgery yet again, but this is different, I am in Busselton health campus. I have never really felt like I need to tell my story. From reception through to surgery to post operative has been the most professional, comfortable, competent experience I have had to date.

I would especially like to thank the staff for this experience who have gone above and beyond not only making surgery possible, with overnight stay in day surgery in this tough time with bed shortages but making me feel so comfortable. I'm truly lucky to have had Annette, Debbie, Laura, Cathy, Jackie, Drew and Paula looking after me.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West 4 years ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West
Submitted on 12/11/2021 at 11:11 AM
Published on Care Opinion Australia at 11:58 AM


Dear aquilakf45,

Thank you so much for your very kind words and for making special mention of some of the wonderful staff that we have in our Day Surgery Unit.

I hope that your recovery after your surgery has been without complication and that you are back on your feet again.

We are always striving to improve the service we provide here at Busselton Surgical Services, so it is comforting to know that we are on the right track.

Kind regards,

Gemma Moyes – Clinical Nurse Manager, Busselton Surgical Services.

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