"Nursing care"

I took my spouse to emergency at Bankstown with a swollen knee, bright red and hot. Emergency dealt with them (we find that emergency is always good) then my spouse was moved into a surgical ward.  

We found there was endless non-stop noise which came from several sources. In our experience, a couple of patients were endlessly talking at the top of their voices and suffering great confusion. All the nurses we witnessed would talk at loud volumes. The floors are noisy so the equipment rolling along is noisy. My spouse is endlessly in great pain and pain relief is always coming. I recall being told sorry, my spouse cannot have anything for a couple of hours. So how do you treat people who are in pain?

It seems to me the nurses are attached to computers and so have no time for empathy and relating to the patient despite your collaborative commitment of genuine engagement and communication.  

I feel two particular nurses were rough, they dumped my spouse on the operating table so hard despite my spouse asking them to be gentle of their hurt hip. So more pain and hurt.  

I believe the staff we dealt with need training in empathy, gentleness and lowering their constant loud talking. I remember one nurse came up behind me and talked so loud to someone else that they frightened 10 years growth out of me and I am not ill.

I think that being trained at university with very little time in the hospitals doing mundane caring activities during their degree has completely changed the ability of staff to care, ask, talk and be empathetic. Computer bound, drug bound what time is left for burins. In my opinion, the whole damn system needs to have the emphasis changed back to some of the good bits of the old days training.