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Friendly, professional and helpful

Posted By requirementnj77

"Friendly, professional and helpful"

About: Southern Cross Health Service / Emergency Department

(as the patient),

Hello,

I sought help from the local hospital, Southern Cross, WA on a Sunday night after dealing with abdominal pain over previous days. The nursing staff on duty were friendly, professional and helpful. I felt safe in their hands and was able to go home after observation and medication, and had a good nights' sleep.

Thank you to the staff concerned.

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Responses

Response from Wendy Hooper, A/Operations Manager Eastern Wheatbelt, WA Country Health Service Wheatbelt 3 years ago
Wendy Hooper
A/Operations Manager Eastern Wheatbelt,
WA Country Health Service Wheatbelt

Submitted on 15/11/2021 at 7:41 PM
Published on Care Opinion Australia on 16/11/2021 at 9:43 AM

Dear requirementnj77,

I am glad to hear that you have recovered from your recent episode of discomfort. I was particularly pleased to hear that the care you received from our team at Southern Cross was of assistance in your time of need.

WA Country Health Service prides itself on delivering care close to home and in a friendly and professional manner. I will personally convey your gratitude to the staff.

Thank you for taking the time to let us know about your recent positive experience.

Best wishes,

Wendy Hooper

A/Operations Manager Eastern Wheatbelt

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