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Exceptional care Karratha Health Campus

Posted By GratefulToday

"Exceptional care Karratha Health Campus"

About: Karratha Health Campus / Emergency Department

(as a relative),

Dear Karratha Health Campus Team,

Recently my husband became acutely unwell with heart issues. He was whisked into the Emergency Department, assessed, investigated, treatment instituted, and a management plan started with full liaison with a Perth Hospital. He was admitted to the ward.

It was deemed he needed an urgent transfer to Perth. This was summarily arranged and he was in Perth in Coronary Care in less than 24 hours. Staff were efficient, thorough, kind, understanding and delivered holistic care. Thank you for your efforts. They are much appreciated. 

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Responses

Response from Liam Avery, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 2 years ago
Liam Avery
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 15/11/2021 at 6:04 PM
Published on Care Opinion on 16/11/2021 at 9:49 AM

picture of Liam Avery

Dear GratefulToday,

Thank you for taking the time to share the experience both your husband and yourself had with the Karratha Health Campus. This positive feedback assists us to know that we are embracing our WACHS values in care delivery.

This experience would have been very difficult for you both and I hope that your husband's health is improving with the input of coronary care specialists.

Kind regards,

Liam Avery

A/Operations Manager West Pilbara

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