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"Complete incompetence"

About: Great Southern Health

(as a service user),

My late mother was admitted to the hospital where she was placed on oxygen and the nebulizer, after being in hospital under the care of a particular clinician whose name I can provide. For three weeks whilst still on oxygen she was released to go home without a diagnose or any support. She lasted three days at home before being rushed to another hospital in an ambulance where she spent a week in HDU. 

The utter incompetence with this particular clinician and the first hospital is, in my opinion, disgusting, I know for a fact that the nursing staff were concerned about my mother's discharge whilst still being on oxygen. My mum passed away within two months of this with advanced lung cancer. I feel I have no faith in that doctor! I believe they need to be investigated, I would happily provide evidence.

I believe they went against the advice of the nurses and against the wishes of the family and the patient.

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Responses

Response from Geraldine Ennis, Regional Director, Regional Office, WA Country Health Service, Great Southern 2 years ago
Geraldine Ennis
Regional Director, Regional Office,
WA Country Health Service, Great Southern

Regional Director

Submitted on 2/12/2021 at 11:13 AM
Published on Care Opinion at 11:13 AM


picture of Geraldine Ennis

Dear uniformqf84,

Please accept my sincere condolences on the death of your mother. This must be a very emotional time for you and your family and I hope you have the support of your loved ones and friends at this sad and difficult time.

I am sorry that you feel we did not provide a safe, high quality and compassionate care for your mother and I would like to learn more about what happened. If you are happy to speak with me, please email me gs.ces@health.wa.gov.au or telephone Melissa, the Coordinator Of Executive Services, on 9892 2254, and she will arrange a mutually agreeable time for us to talk.

I do hope to hear from you soon.

Yours sincerely

Geraldine Ennis PSM

WACHS GS Regional Director

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