I had an issue with my eye sight and because it wasn’t the first time it has happened, I decided to go to emergency. I couldn’t believe the attention, kindness, the everything they have done to me, especially the doctors, nurses and even just the staff at the entrance taking the temperature, asking me in a very nice manner. I wasn’t scared at all because I had their attention, I was feeling comfortable. Everywhere I went.
They did every single test possible, blood test, blood pressure etc., I am so grateful. Then they gave me a letter to contact my GP. I don’t have words to express my gratitude. This is marvelous, every single one of the staff I saw had a smile on their face, they were kind and compassionate. I know one of the nurses said they work different shifts, supposed to work until 10pm at night. One of the nurses took my to get the taxi because it was late at night.
"Attention and kindness in the ED"
About: Sydney / Sydney Eye Hospital / Emergency Department Sydney / Sydney Eye Hospital Emergency Department Sydney 2000
Posted by authenticmt99 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Jonathan Magill