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Happy visitor to x-ray department

Posted By waterhd78

"Happy visitor to x-ray department"

About: Swan Hill District Hospital / Radiology

(as a carer),

Firstly, thank you to the hospital sign-in staff, I felt they were courteous and friendly and didn’t mind that I was joining my husband for his support during a minor procedure.

We were directed and assisted to find the X-ray department and welcomed when we arrived. I found that the service was pleasant and professional. Appointments were on time, which in my opinion was surprising. Based on my experience, the staff certainly made an anxious time more pleasant. Thanks.

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Responses

Response from Peter Abraham, Chief Executive Officer, Executive Offices, Swan Hill District Health 2 years ago
Peter Abraham
Chief Executive Officer, Executive Offices,
Swan Hill District Health

Submitted on 29/11/2021 at 8:22 AM
Published on Care Opinion at 9:48 AM

picture of Peter Abraham

Dear waterhd78,

Thank you for your positive feedback on your overall experience with the SHDH Radiology service including the front reception sign in staff and the radiology team when attending with your husband recently.

It is great to receive such wonderful compliments. Sharing your story supports of our aim to provide the best care experience we can and I will ensure that the reception sign in staff and the Radiology teams are made aware of your complimentary feedback of their care as reinforcement of the great work that they do.

Regards,

Peter

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