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Gold star service in BCH ED

Posted By Anony-moose

"Gold star service in BCH ED"

About: Wonthaggi Hospital / Emergency Department

(as a parent/guardian),

I presented to BCH ED with my infant son who was suffering from croup. The timely, safe and kind service we received from all the staff involved in our care there was amazing. Huge thank you to every single one of you! Special mention to Kate and Dr. Sean. 

Safe and sound at home now :) 

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Response from Jan Child, CEO, Bass Coast Health 2 years ago
Jan Child
CEO,
Bass Coast Health

Submitted on 12/12/2021 at 9:12 PM
Published on Care Opinion on 13/12/2021 at 9:51 AM

picture of Jan Child

Dear Anony-moose,

Thank you for taking the time to provide this lovely feedback. Particularly having just endured an anxious time with your unwell child.

I am so pleased that you had a positive experience - exactly what our staff aim for! I know Kate and Sean will be particularly chuffed and just quietly - this praise is well deserved - they are both great clinicians. I hope your son is doing ok.

Kind Regards and Christmas Blessings.:)

Jan

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