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The care of my elderly parent

Posted By omegajp79

"The care of my elderly parent"

About: Northampton Health Service (Aged Care)

(as a relative),

I salute the staff of Brookview, Northampton for the care they provide for my elderly parent. The staff go above and beyond in their care given. My parent has been in need of special care after breaking their shoulder and the care they were given was superb. In my experience, nothing is more important with the amazing staff than the welfare of the residents of Brookview. Keep up your hard work to each and every staff member, you are all greatly appreciated and my family thank you so very much.

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Responses

Response from Di Franklin, Operations Manager, Midwest Murchison, WA Country Health Service Midwest 2 years ago
Di Franklin
Operations Manager, Midwest Murchison,
WA Country Health Service Midwest

Submitted on 20/12/2021 at 4:44 PM
Published on Care Opinion at 5:13 PM

picture of Di Franklin

Dear omegajp79,

Thank you so much for your heartfelt words about the superb care your elderly parent received at Brookview. We really appreciate you taking the time to share your story about your parent’s care experience and I hope your parent is recovering well.

We are delighted to know that our staff provided your parent with the specialised care they needed. We deeply care about our country communities and are fortunate to have amazing staff who go above and beyond to care for all residents at Brookview.

I look forward to sharing your feedback with the team who will really appreciate your kind words. We are very proud of the care, commitment and passion that our staff bring to their work. We strive to ensure our patients, their loved ones and their carers are at the centre of everything we do.

We really hope your parent recovers well and they can soon resume normal activities.

Kind regards,

Di Franklin

Operations Manager Midwest Murchison

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