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"Orthopaedic trauma center"

About: Armadale Hospital / Emergency Department Armadale Hospital / Orthopaedic/Trauma Outpatient Clinic

(as the patient),

I broke my R Ulna while horseplaying at home. I heard a loud snap and went directly to Armadale ER on. I recall a brief and somewhat painful wait in the lobby, then into Radiology, my arm was hurting then. The X-ray revealed my suspicions, and I was moved to a treatment room.  

Shortly thereafter, a pleasant nurse practitioner was preparing plaster to make an elbow to knuckles cast. I felt she was very professional and told me she had been practicing for over 20 years. I was home quickly with a return appointment for the following week. My arm was now stabilised, and I was happy.  

The following week I met a fabulous Orthopedic Surgeon at my return visit. He removed the plaster cast and installed a hi-tech fibreglass replacement. I felt he was so warm and friendly. The fibreglass cast was removed and I now have a splint to wear to protect my recently healed Ulna.  

In my opinion, even if I lived in Beverly Hills, I believe that I couldn’t have been afforded better treatment. What a great team effort from ER to Radiology to Orthopedics. I believe you folks are 5 stars. Thanks so much. 

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Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group 2 years ago
Diane Barr
Executive Director,
Armadale Kalamunda Group
Submitted on 4/01/2022 at 12:36 PM
Published on Care Opinion at 12:40 PM


picture of Diane Barr

Dear chamaeleonty47,

Thank you very much for sharing your experience and journey at Armadale Health Service. It is very rewarding for staff to receive recognition for their care and service and I will ensure that the emergency department, radiology and orthopaedic teams mentioned receive your wonderful acknowledgment.

It has given me great pleasure to read from a patient perspective what wonderful staff we have upholding the values held by the organisation including kindness, excellence, respect, integrity, collaboration and accountability in their everyday practice. I am very proud of our wonderful and skilled staff members and agree with your five-star rating for their efforts!

Thank you again for sharing your story with us and I wish you well for your recovery.

Kind regards

Di Barr

Executive Director

Armadale Kalamunda Group

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