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"Car Accident"

About: Bunbury Hospital / Emergency Department

(as the patient),

My spouse arrived by ambulance requiring immediate diagnosis, I arrived later under other transport for a check-up.

I found the service was excellent throughout the day, by all staff, doctors, nurses, and all the aides involved in my care. Always cheerful through what is a demanding, ongoing workload.

Yes, I recall we did have to wait hours at times for results to come through and be analysed. We have no complaints, as this is what would be expected with an under resourced public health sector, in my opinion.

We are very satisfied that we were released when we had been thoroughly checked over and I felt the staff were confident that we could be released.

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Responses

Response from Amber Hargans, Nurse Unit Manager, Bunbury Critical Care Directorate, WACHS South West 3 years ago
Amber Hargans
Nurse Unit Manager, Bunbury Critical Care Directorate,
WACHS South West
Submitted on 31/12/2021 at 11:05 AM
Published on Care Opinion Australia at 1:13 PM


Dear Scar

Thank you for the wonderful feedback on the thorough and competent care given by our Emergency team, all with a smile. I will be delighted to pass your feedback on to all involved.

I hope you are both well and truly on the mend and I wish you a very safe and Happy New Year.

Kind regards,

Amber Hargans

Clinical Nurse Manager

Emergency Department

Bunbury Hospital

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