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"Nurse Practitioner"

About: Donnybrook Hospital / Emergency Department

(as a parent/guardian),

I would like to express my gratitude and appreciation for Kristin who looked after my toddler in Emergency at Donnybrook Hospital. Kristin provided professional care in an age-appropriate manner for my young child. After waiting on feedback from another hospital and then going to Bunbury for an x-ray, Kristin remained in contact with myself and also the Dr in Albany. She then had us back to prepare my daughter’s dressings for the other hospital.

I have never had such continuity in care. I believe Kristin is an absolute asset to Donnybrook and we won’t forget her care, attention and dedication. You went above and beyond your required duties and far exceeded our expectations.

We would feel absolutely confident in attending Donnybrook Hospital again if needed.

Thank you, Kristin!

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Responses

Response from Rory Stemp, Principal Contract Manager (Clinical Contracts), WACHS - South West 2 years ago
Rory Stemp
Principal Contract Manager (Clinical Contracts),
WACHS - South West
Submitted on 11/01/2022 at 3:29 PM
Published on Care Opinion at 4:48 PM


picture of Rory Stemp

Dear hawkqh45,

Thank you for your feedback on the service provided by Donnybrook Hospital. I will ensure that this is passed on to the people involved.

One of the advantages of Nurse Practitioners is the way that they are able to link parts of the service and I am pleased that you have experienced the benefits of care continuity.

I hope that your daughter is now on the way to recovery.

Regards, Rory

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