This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Waiting for a consult that keeps getting moved"

About: King Edward Memorial Hospital / Gynaecology

(as the patient),

After I gave birth a couple of years ago, I recall my GP put a referral in to KEMH endoscopy gyne clinic as I had been expressing a wish to have surgery to manage my pain (due to Endometriosis and adenomyosis). I believe my referral was sent, but then got passed down to my pelvic pain team who I felt weren't sure why I was speaking with them. This was early last year. I recall they sent a referral to the endoscopy clinic (again). I was in extreme pain and had been suicidal, with my ability to work decreasing and my mental wellbeing as well. I begged for another appointment with anyone and got my pelvic pain team again who as I understand it, advised they couldn't do anything except prescribe more pain killers while I wait.

My GP sent another referral detailing the decline in my wellbeing.

I got a call saying my appointment would be at the end of year (this was around the middle of the year).

I called and begged (again) for a sooner appointment and was seen a month earlier. I spoke with one of the gynes who I really liked, who sent a referral for a scan which I had around the end of the year.

I was told in the gyne appointment that I would be reviewed one or two months later at the latest, as they also put me on a pill, that I found has been an absolute nightmare, as a trial before further, more extreme treatment will be discussed.

I called to find out when my appointment was only to be told it won't be until about 5 months later. I asked if there was a cancellation list and I recall they said no. I believe I was also told that people who need the appointments get seen earlier and that a letter from my GP wouldn't do anything now.

My scan revealed Endo and Adeno in my pelvis, and my pain is continuing to become more debilitating. I have lived with this since I was a child, over half my life has been in pain with debilitating periods, and I was meant to be seen early last year for a plan to be made, only to be sitting here a year later having to wait at least another four months (not optimistic with the borders opening up and the health system already struggling).

I know it isn't any one person’s fault, but I feel multiple errors and promises have been made which leave me with no options and significant risk emotionally, physically, mentally and financially, let alone the impact my debilitation is having on my child.

Really disappointed and feeling very overwhelmed as going private is not an option financially, and I feel my life is slipping past while I wait again and again for something that I believe will probably be changed to a tele consult and/or delayed another 6 months.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jodi Graham, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 2 years ago
Jodi Graham
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 24/01/2022 at 6:32 PM
Published on Care Opinion on 25/01/2022 at 9:20 AM


picture of Jodi Graham

Dear aurigaek35

Thank you for providing feedback regarding delays related to your Endoscopy-Gynaecology Clinic appointments at King Edward Memorial Hospital (KEMH).

I am very sorry to hear you are in constant pain with endometriosis and adenomyosis and that you have had several delays regarding your scheduled appointments.

We would like the opportunity to fully investigate your concerns, however as Care Opinion is an anonymous platform, you will need to contact the Consumer Liaison Services (CLS) at KEMH on 6458 1444 to enable us to investigate your individual experience. Once you have been in contact with CLS, they will review events and we will be able to provide you with a response.

Once again, my sincere thanks for bringing your concerns to our attention. Feedback such as yours assists our service in making improvements for our patients. I do hope you will contact the CLS.

Wishing you the best.

Yours sincerely

Jodi Graham

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by aurigaek35 (the patient)

I have contacted the CLS, and will be hoping something can be done.

Opinions
Next Response j
Previous Response k