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My husband needed an urgent infusion

Posted By earthhc98

"My husband needed an urgent infusion"

About: Kerang Hospital / Urgent Care Centre

(as a relative),

I was in the chemist picking up the infusion script for my husband. I was very concerned about him. I phoned the hospital and we were able to be seen immediately.

The service we received was 10/10. The staff looked after us and we were really well cared for.

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Responses

Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 2 years ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health

Submitted on 4/02/2022 at 9:51 AM
Published on Care Opinion at 9:53 AM

picture of Kellie Byron-Gray


Dear earthhc98,

Thank you for providing such positive feedback. I am really pleased to hear that you and your husband (patient) had such a great experience with your care at KDH.

Our staff really value providing the most optimum patient experience. Every patient is treated individually with care, compassion and professionalism.

Thanks again for taking the time to provide us with valuable feedback. We need to celebrate what we do well and learn regarding things we can be doing better.

Kind regards,

Kellie

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