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"5-11yo COVID vaccinations"

About: Swan Hill District Hospital / COVID Care

(as a parent/guardian),

My young son and daughter had their first COVID vaccines recently. Both my daughter and I were dreading the experience. She used to be fine with medical and health professionals, and needles, but is scared ever since a negative experience with a specialist (elsewhere) around 6 months ago.

Months in advance, I spent time with the kids explaining why we need the vaccines, and how important it is to be vaccinated. They understood and knew they needed them, but were nervous nonetheless. I took them when I got my booster, so they knew where we were going and what would happen. The nurse was great and involved them.

On the day, I prepared by letting them dress up in the enchanted forest theme, and pick toys to cuddle. When we were there, after registering, we were lucky enough to get the same nurse and room as last time. I found she was fabulous, she showed me how to hold the kids firmly, spoke to them calmly, waited until they were comfortably clutching their toys, gave them a choice of pretty bandaids, and gave them a sticker each. My daughter didn’t even make a noise! After all my stress about her!

Then when we went into the waiting room, a staff member gave the kids a little toy each (fidget spinner and fish stress ball), got them to write their names on leaf stickers and stick on a tree. Then another staff member used a bubble gun to blow bubbles for the kids while we waited our 15 minutes or so. The kids honestly had such a good time! I am so grateful to the whole team who I dealt with. They were amazing.

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Responses

Response from Chloe Keogh, Interim CEO, Executive Offices, Swan Hill District Health 3 years ago
Chloe Keogh
Interim CEO, Executive Offices,
Swan Hill District Health

Overall responsibility for the running of the health service, reports to the Board of Management. Interim for 7 months while they recruit permanently to the CEO role.

Submitted on 3/02/2022 at 5:33 PM
Published on Care Opinion Australia at 5:54 PM


picture of Chloe Keogh

Dear luge1004,

Many thanks for taking the time to write about your's and your children's experience at our covid vaccination clinic.

I would like to apologise that it has taken so long for me to respond, however I really wanted the covid vaccination coordinator and the staff at the clinic to see your story and to be aware of the things that you valued, the preparation that you had taken your children through to have the vaccinations and the things that made the difference. They were all delighted with your story and very kind words!

On behalf of the covid vaccination clinic and the coordinator can I thank you for you very expressive and heart felt words. The team work hard at making people of all ages feel comfortable and supported to get their vaccination.

Kind Regards

Chloe

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