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"ED for our adult daughter"

About: Busselton Health Campus / Emergency Department

(as a parent/guardian),

We were met with the Covid check nurse at the door and found she was very efficient and we saw the triage nurse soon after who was also really friendly and efficient as was clerk.

We waited a very short time and then once inside ED were met soon after by Dr Stephanie who was patient, listened well and then offered her diagnosis swiftly and to the point which was great. A consultant was also called to see our daughter to determine severity of her illness.

Soon after treatment was started and about 3 hours later we left with our daughter feeling much better- all the staff who we dealt with were amazing and caring and efficient.

Thanks to Dr Stephanie and nurses - Scott especially. I feel we are very fortunate to have this wonderful hospital in our town/city. Thanks again.

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Responses

Response from Daniel Anderson, Coordinator of Nursing and Midwifery, Busselton Hospital, WACHS - South West 2 years ago
Daniel Anderson
Coordinator of Nursing and Midwifery, Busselton Hospital,
WACHS - South West
Submitted on 31/01/2022 at 1:21 PM
Published on Care Opinion at 1:40 PM


Dear Grateful Me,

Thank you for taking the time to post your experience on Care Opinion. I'm very happy to hear of your positive journey at the emergency department in Busselton Hospital. The best part of my day is getting to pass this sort of feedback on to the team members involved in the care of your daughter and I hope she is feeling better now. If you have any queries or further feedback please feel free to give me a call on 9753 6372.

Yours sincerely, Dan

Daniel Anderson

Coordinator of Nursing and Midwifery

Busselton Hospital

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