"Personalised care"

I recently visited ED and cannot speak highly enough of the care I received.

Security/porter at the front entrance was most courteous and helpful - he arranged a wheelchair and ushered me through to the triage nurse. The triage nurse then processed me quickly and within about 15 minutes I was seen by Dr Paul. He asked many questions, explained his examination and tests and encouraged me to ask questions too. Nurses Sarah and Katherine were gentle, caring, informative and efficient. I felt as though I was the only patient there as the care was so personalised. Thank you to you all for the wonderful service and treatment you offered when I was feeling very unwell.