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"Heartfelt thanks"

About: Rockingham General Hospital Rockingham General Hospital / Medical Assessment Unit (MAU)

(as a relative),

A huge thankyou to all the staff at Rockingham Hospital who cared for our mother who was diagnosed with terminal bowel cancer. From A&E, Nursing staff, Surgical Unit staff, Doctors and Palliative Care Team we say a heartfelt thankyou. The care she received was kind, professional, courteous and respectful.

My mother went in with a lot of pain and nausea. She was scared, very sick and anxious. At the time of writing this, my mother is now home, almost pain free, no nausea and eating well. Silver Chain nursing was organised the same day along with medications and future medical appointments.

We cannot thank the staff enough for their caring and generous attention. Nothing was too much trouble. My mother's concerns were listened to with such patience and care. All her options were explained to her very thoroughly and with kindness. A huge weight has been lifted from her shoulder’s and our family. We cannot thank the staff enough for what they did, not only for our mother, but I believe for all patients.

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Responses

Response from Kath Smith, Executive Director, Rockingham Peel Group, South Metropolitan Health Service 2 years ago
Kath Smith
Executive Director, Rockingham Peel Group,
South Metropolitan Health Service
Submitted on 7/02/2022 at 5:14 PM
Published on Care Opinion at 5:36 PM


picture of Kath Smith

Dear Happyfamily123

I sincerely thank you for taking the time to provide such positive feedback on the care your mother received at Rockingham General Hospital.

We endeavour to provide the highest standard of care to all patients and it is lovely to know that our staff made you and your mother feel supported through what must have been an anxious time.

I have passed on your appreciation to the teams involved. It is always a pleasure to pass on positive feedback to the staff.

I am glad to hear that your mother is settled back comfortably at home and wish all the very best to you and your family.

Kind regards,

Kath Smith

Executive Director

Rockingham Peel Group

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