"Dental cyst"

I woke up very ill from a toothache the night before, going to the bathroom I noticed a huge golf ball size lump on the bottom of my jaw. Freaking out, crook as feeling, so much pain and throbbing over my right side of my face.

I rushed to ED, got triaged and told them I'm in so much pain and I felt like I wanted to throw up. My face was throbbing, the clinician gave me Panadol and Nurofen and told me to wait. It seemed to me two other people came in after me and went in first, so I got up and asked how much longer, being there now for an hour or so. I recall the clinician said they were short staffed that day and I said I am feeling more sick, the Panadol and Nurofen have not done anything. Did not offer me anything else no water, no painkillers, not a vomit bucket, nothing but I was waiting for about two hours before I got that angry and told them loudly how sick I was and I know what goes on cause I work in healthcare too.

So waiting in Emergency for about two hours, the clinician brought me in and then seemed to lecture me about priority and triage scores and stuff, when I felt like I am a priority and am very ill or would not be there with apparent poison going through my system. So I told them do not lecture me. I recall they said so what, because I work in healthcare I think I get priority and I said no, I know how it works, so are they going to keep talking to me like I’m stupid or treat me. I recall they said I can leave and come back to be seen by another clinician or I can calm down. They seemed more interested in telling me how to act than treat me. So I left sick and throbbing and crying and upset to be treated like my health and wellbeing does not matter.

I rang back later and made an appointment and the doctor said that was so bad and was a priority cause I had a huge dental cyst and my three teeth were all infected. Gave me antibiotics and painkillers. I believe the ED clinician was just a locum and was very rude and not nice at all. Being treated like that I felt was disgusting in a small town with only one hospital.