"Staff at Fremantle Hospital"

I recently had a second total hip replacement at Fremantle Hospital. Once again all the staff I came in contact with were absolutely fantastic. So cheerful, obliging and extremely professional.

Clerks in the waiting room, orderlies, preparation nurses, anaesthetists and their nurses, Dr Dave (what a top bloke), theatre nurses and doctors, recovery staff and radiographers. I'm sure I've missed some. They were superlative!

I believe if our Health Minister had spent the day incognito, watching the entire process, a well-oiled machine, she would have been filled with admiration.

Transferred to Ward 8 North. Once again the staff made my stay there the very best they could. They're all so cheerful, while being very business-like at the same time. Don't know if they are instructed that way, or it's in their makeup. Even Dr Dave visited in the evening after, as I understand it, being up since 4am!

Also, I noticed some patients are quite rude to the staff. In my experience, it's like water off a duck's back, still smiling and friendly to them.

At all times I had the utmost confidence in my treatment and the lovely staff.

In my opinion, private hospitals could learn a few things. My sibling's experience at an exclusive hospital ......."Rude, up themselves and terrible service."

One last incident.

As I was preparing to leave, the lady who makes the beds, mops, cleans and serves the food dishes, said "hang on."

Came back with a wheelchair, (didn't really need It) loaded me and my bag and delivered me outside to the patient pick-up. She then walked quite a way to the Patient Equipment Centre and returned with a shower stool, then went back again and brought a heavy utility chair back! Gave me a pat on the shoulder and said "Good luck mate" How nice is that?

I write this because it's always the 'squeaky wheel' who gets the oil, and that's not fair.

I believe any idiot can find fault.....

All of those staff should be very proud of their professions and themselves.

Thank you.