This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Dad's tendon operation"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as a carer),

Dad's in his 90s and after hand surgery at Sydney Hospital Macquarie St, the care required overwhelmed me. Mum had passed years ago and Dad had become high care almost overnight. Kay- a most caring, endearing and insistent nurse- looked after us immediately.

It seemed she managed against great obstacles to get through to services hindered by staff shortage, Covid and red tape to get us immediate care at home. Her determination mixed with kindness towards a non-English speaking pensioner was unreal. As difficult it was at home to care for dad, the support he received through her persistence had allowed me to take a breath and get through the next 8 weeks as his right hand was in a splint. Big thanks to her and the great nursing staff. Their kindness and care were not a fairytale.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital 2 years ago
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 29/03/2022 at 4:59 PM
Published on Care Opinion on 30/03/2022 at 9:42 AM


Dear inspiresx34,

Thank you for sharing with us your recent experience after your father's hand surgery. It was lovely to hear how Kay championed on your father's behalf to ensure he was safe on discharge from hospital, enabling you some respite. Kay was very humbled that you took the time to give this feedback.

All the best to your father and his ongoing recovery.

Kind regards,

Jon

Director of Nursing and Support Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k