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"Physiotherapy appointment"

About: Geraldton Hospital / Allied Health Telehealth Service - WACHS Midwest

(as a parent/guardian),

Just wanted to pass on the feedback to the lovely physiotherapist at Geraldton Hospital who had been doing periodic assessment of my baby. Recently I had the opportunity to use Video Call health direct. I was able to show my baby’s neck movement and positions at home to ensure he is making good progress preceding a telephone consult similar to an in person consult. I accessed the link and consultation started within a matter of minutes. Ease of use and option of using this in a home environment is a big plus and I'd use this in the future if I am not required to travel to a hospital due to COVID risk. I would like to thank the physio and the Geraldton Hospital telehealth team who clarified what can be expected on the day. Thank you again for looking after my baby.

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Responses

Response from Karen Street, Director Population Health, WACHS Midwest 2 years ago
Karen Street
Director Population Health,
WACHS Midwest
Submitted on 8/04/2022 at 3:07 PM
Published on Care Opinion at 3:30 PM


picture of Karen Street

Dear phasezn76

Thank you so much for sharing your lovely story on Care Opinion.

I was so pleased to read how well the telehealth appointment went for yourself and your son. As COVID has spread through our community, it has been necessary to change numerous appointments from in-person to a video conference model to ensure we maintain the health and safety of our community. It is very encouraging to receive feedback that both the appointment itself, plus the pre-appointment information provided met both of your needs so well.

I have shared your kind words with the physiotherapy and telehealth teams and thanked them for making your appointment a success for you and your son.

Kind Regards

Karen Street

Director Population Health

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