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"An amazing experience"

About: Busselton Health Campus / Rehabilitation Service

(as the patient),

I had an accident, a fall, and I ended up in hospital. They were very concerned about my condition so they operated on my hip because I fell on arm and my side was smashed. A few days later, they transferred me to Busselton Rehab Centre.

I have previously worked as a nurse and I was so impressed by that place; from the way they treated their patients, to rehabilitation, to every bit of equipment they had (including a ripple bed). They also found out I was allergic to morphine so I had Panadol. They were so amazing, every person that helped in that place was just amazing, I’m a Christian and so a lot of people would pray for me. They would have times where all the patients would gather and we’d have a tea and they’d have games. The interaction was so good for people I just really thank God they sent me down there.

I had to have my arm in a cuff for three months because they didn’t want to do total shoulder reconstruction as I was allergic to morphine. So they took me down to the gym and I found it was so good how they would take you through gymnasium exercises to get you motivated. It was just an amazing experience, the doctors and the nursing staff they just worked to get me moving. They’d go down to the gym which I remember was 140 steps from my room and I would spend three quarters of an hour there. I started to feel so much better and movable. They said I can take away my crutch as I had to have my hand in a cuff and not to move it because they wanted to move my humerus. One day I had to have a blood transfusion and the day after that I had an iron infusion. Every part of it they did so well. They have pathology come and see you and the diet was tremendous, it really was. They said to me they’d put me on a protein diet and they were just so good.

When I went in, it caused me to focus and so I just focused on getting well. There was a program they had where they’d say what do you want? Well, I wanted to be well again and I wanted to drive again. They even had lectures such as ‘get things out of your home’. They did everything they could do to cause you to be motivated, to get well, to look out for tripping hazards. They took me to a cooking class where they taught me to do those things to be independent. There was the x ray technicians there was a shower lady and things like that. It just so helped me. They used to say you do what you can do because the staff alongside you can do what you can’t do- they gave you that sort of encouragement.

I really improved from when I had arrived and in less than a month, I was discharged. When I came home, they sent a shower lady and a cleaning lady once a week. So I looked after myself and then finally the physio was terrific. After 3 months, my doctor got them to have another Xray of my shoulder where they told me to take off my cuff and gave me exercises to do. I’m right on top now and 3 months after my discharge, I got into my car and drove to Bunbury and I thought to myself about how I can drive to all those things now. I’m so grateful to them. I left rather quickly because they did a quick assessment, but now that I’m driving again, I want to take a big bouquet of flowers and chocolate to them for the way they run that place.

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Responses

Response from Jenny Hoskins, Allied Health Manager, Coastal Hospitals, WACHS - South West 2 years ago
Jenny Hoskins
Allied Health Manager, Coastal Hospitals,
WACHS - South West
Submitted on 7/04/2022 at 7:51 PM
Published on Care Opinion on 8/04/2022 at 9:02 AM


Dear earthff84,

Thank you for sharing your experience on Care Opinion. We are sorry to hear you suffered such major injuries following your fall and very pleased our rehab team at Busselton Health Campus, was able to help and support your ongoing recovery. The team of doctors, nurses, allied health plus support staff work together to help our patients’ recovery and achieve their rehabilitation goals.

The gym is a great place on the ward to encourage patients to get their needed exercise and support other patients through their journeys to recovery. It seems you remember every step taken to get there too - from the dietitian providing advice on the foods to help you heal to the occupational therapists helping you get back to doing the normal things in your daily life like cooking a meal or even having a shower.

You have been on quite a journey since your accident and it sounds like our rehab team, along with your faith, has helped you immensely. We are so pleased to hear you are independent and driving your car!

We hope you continue with your exercises to get stronger and help prevent any further falls!

Best wishes for the future.

Jenny Hoskins

Allied Health Manager, Busselton Health Campus

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Response from Jodie Omodei, Operations Manager, Coastal, WACHS South West 2 years ago
Jodie Omodei
Operations Manager, Coastal,
WACHS South West
Submitted on 8/04/2022 at 1:38 PM
Published on Care Opinion at 1:50 PM


Dear earthff84

Thank you so much for your lovely comments. While I am very sorry that you had a fall, I am glad that you have now recovered and that we able to assist in getting you back on your feet and now driving. I am so pleased that the motivation provided by a dedicated team has assisted your recovery. The staff do a wonderful job and I'm glad you enjoyed the group activities in the patient lounge

I will ensure all staff are aware of your lovely feedback. Thankyou

Kind Regards

Heather Thomson

Clinical Nurse Manager Ward 2

Busselton Health Campus

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