This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Caring for my mum"

About: Waratah Lodge

(as a relative),

Since my mum has been in care at Waratah Lodge she has been looked after really well by all staff and also the times that I have visited there even during covid times which weren't easy for anyone dealing with the restrictions.

Something that was done for mum was a birthday surprise this year as she never knew that I was coming over to see her, so a birthday morning tea was put on for mum and residents, I also would like to thank all the staff who helped organise and especially Jenni who came in on her day off. Thank you all for caring for my mum.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tanya Murray, co/ Director Of Clinical and Aged Care, Orbost Regional Health 3 months ago
Tanya Murray
co/ Director Of Clinical and Aged Care,
Orbost Regional Health
Submitted on 2/05/2022 at 4:58 PM
Published on Care Opinion on 3/05/2022 at 9:01 AM


Dear augustsg96

My name is Tanya Murray and I am Co-Director of Clinical and Aged Care Services at Orbost Regional Health.

I would like to thank you for taking the time to tell your story and provide us with this valuable feedback. Our staff make every effort to ensure our residents feel at home and I am very pleased that your mum enjoyed her birthday. I will pass on your feedback to Jenni and the rest of the team and once again thank you.

Kind Regards

Tanya Murray

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k