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Hours of waiting

Posted By yankeebt34

"Hours of waiting"

About: Sydney / Sydney Eye Hospital / Outpatient Department (Eyes & General)

(as a service user),

Appointment was booked for around midday, at the time of writing this, it was 3 hours later and still waiting. 

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Responses

Response from Jonathan Magill, Director of Nursing and Support Services, Nursing, Sydney Hospital/Sydney Eye Hospital nearly 2 years ago
Jonathan Magill
Director of Nursing and Support Services, Nursing,
Sydney Hospital/Sydney Eye Hospital

Manages and leads the Nursing and Support Services

Submitted on 3/05/2022 at 3:21 PM
Published on Care Opinion at 3:57 PM

Dear yankeebt34,

I am sorry to hear that your appointment was significantly delayed at the Eye Outpatients Department and apologise for the inconvenience it may have caused you.

I appreciate you taking the time to provide feedback about your wait time and will share it with the team.

Kind Regards,

Jon Magill

Director of Nursing and Support Services

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