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"Waiting for triage"

About: Bendigo Hospital / Emergency Department

(as the patient),

I had been sitting there waiting for triage, it seemed there was no way for anyone to keep track of who came in when, I could hear people around me saying the very same thing. 

It says to sit in order of arrival on numbered seats, trouble is I found the seats weren't numbered, some were vacant, some weren't. 

I watched people go up for triage who I believe arrived after me, should it be up to me to pull them up? 

I feel maybe a ticket system would help. 

I don't know how other people were feeling but I was finding it frustrating. 

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