"Urgent Care entrance"

I arrived at the Urgent Care Centre due to excessive bleeding from a recent surgical procedure. I understand I was denied entry by the attending staff member as I had not done a test. I repeatedly tried to explain that I am on xarelto (blood thinner) and that I was unable to control the bleeding and that the dressing was soaked and that it was running down my leg. 

I recall the staff member refused to assist me and so I found I had to go home, place a towel over the wound and elevated my leg to try and reduce the bleeding. 

If I needed to have had a RA test why could the staff member not conduct the test and then attend to my needs. It is an Urgent Care Centre!