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ER admission

Posted By listengt89

"ER admission"

About: Karratha Health Campus / Emergency Department

(as the patient),

I came to the hospital with symptoms similar to what I have had before. The doctors listened but then as there was no evidence of an infection, I seemed I was made to feel like my voice was not being heard. The doctors were asking me the same questions but I believe they were not looking back on my history. Last time I had these pains in my flanks, it took around 3 weeks to diagnose a kidney infection and then got admitted and was out in IV antibiotics. This time, I understand all they did was try to treat the pain. When I got out of hospital after one night my gp prescribed antibiotics and I felt 90% better. 

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Responses

Response from Liam Avery, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 2 years ago
Liam Avery
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 29/04/2022 at 2:26 PM
Published on Care Opinion at 2:29 PM

picture of Liam Avery

Dear listengt89,

Thank you for providing your feedback regarding your recent attendance at the Karratha Health Campus Emergency Department (ED).

I’m sorry to read that you felt unheard about your medical history potentially having an impact on your current presentation especially a renal infection. I am pleased to hear that you are feeling improved.

To better understand your patient journey I would appreciate if you could contact me to discuss the details further. My name is Liam Avery and you can call me on (08) 9144 7639 or via email Liam.Avery@health.wa.gov.au

Again, thank you for taking the time to provide feedback to us as it enables us to improve our services.

Regards,

Liam Avery Operations Manager WACHS West Pilbara

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