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"OB/GYN/AE nightmare"

About: Kalgoorlie Health Campus / Emergency Department Kalgoorlie Health Campus / Maternity Ward

(as the patient),

Pregnant for the first time, I started bleeding at around 9 weeks. I went to the Antenatal clinic, where my pregnancy was being monitored. I recall the consultant wouldn't even come out of their office. The receptionist told me to go to AE. I arrived at AE with extreme pain and heavy bleeding. Triage told me to wait on a chair, it seemed despite the fact that I was screaming in pain. After over 30 min of waiting I went to the waiting area toilet and miscarried in there by myself. After that they let me through, put me on a bed and after I miscarried the remaining tissue, they put it in a plastic jar and left it on a table, next to my bed. After that I managed to have a successful pregnancy and a healthy baby, but ended up having a hysterectomy afterwards. Long story short, going back for a checkup, with the same consultant, they told me that now I have no uterus, so I am basically like a man. And I recall they started laughing.  

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Responses

Response from Peter Tredinnick, Executive Director, Regional Office, WACHS Goldfields nearly 2 years ago
We are preparing to make a change
Peter Tredinnick
Executive Director, Regional Office,
WACHS Goldfields

Executive Director WACHS Goldfields

Submitted on 18/05/2022 at 10:37 AM
Published on Care Opinion at 10:38 AM


picture of Peter Tredinnick

Dear septembery30,

I am very sorry to hear of the terrible experiences you had on multiple occasions when you attended the Kalgoorlie Health Campus. Can I take this opportunity to offer you my personal sympathies for your miscarriage and subsequent hysterectomy. These experiences must have been very distressing and I commend you for following up with our service so that we can make necessary improvements and prevent these situations from happening to anyone else.

We will share your story and your experiences with our clinical teams so that they are reminded about the importance of sensitively approaching the care and treatment of women who have had a miscarriage and women who have had surgeries that may impact of their sense of identity (e.g. hysterectomy, mastectomy).

If you would like us to follow up with the teams involved or if you would like to discuss your concerns, if you are comfortable doing so, please contact Alicia Michalanney, who is the Director of the Kalgoorlie Health Campus on 9080 5817 or via email Alicia.Michalanney@health.wa.gov.au.

Again, I would like to take this opportunity to sincerely apologise for the additional distress we caused you at already difficult times. I hope you are now beginning your journey to recovery and that all is going well with your child.

Yours sincerely,

Peter Tredinnick

Regional Director

WACHS Goldfields

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