On arriving at work I found an elderly relative being a patient in the Acute Ward. I asked them if the family had been informed as had been brought in by Ambulance and they said I think so. On checking with family members no one had been informed of their admission.
On approaching Bobby to let him know that the family was unaware of my relative's admittance, he immediately contacted their next of kin and asked that all family members also be contacted. Thank you to Bobby for his immediate response and caring manner at a rather busy time on the ward.
"Responsive staff member"
About: Swan Hill District Hospital / Acute Ward Swan Hill District Hospital Acute Ward Swan Hill 3585
Posted by cubenc47 (as ),
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