"Treatment of elderly parent"

My parent developed severe knee pain and we had been treating it with ice/heat and a brace. On the weekend (around 1 week later) the knee pain worsened to severe where my parent could barely walk and tolerate the pain.

I took my parent to the Medical Centre as this was a walk in centre. After an hour, my parent was seen by a doctor there who I felt was very rude to us - stating that this wasn't a new complaint and why hadn't we gone to my parent's regular GP as they had all of my parent's medical history, whereas this doctor had nothing.

The doctor said they didn't know my parent's medications, whereupon, I handed the doctor a copy of my parent's list of medications. The doctor insisted that my parent must have had a previous knee x-ray. I reiterated that the knee pain was new, but granted my parent had existing feet problems.

I recall the doctor said we should have tried harder to get into my parent's regular GP (as if I wanted to be sitting in a walk-in clinic on a weekend with my elderly parent).

The doctor did give my parent some Panadeine forte for the pain and a note for a knee x-ray.

Coincidentally the panadeine forte caused severe constipation in my parent and they had to end up having 2 enemas to relieve the problem.

My parent had an xray and a CT scan which ultimately has shown a fracture in their knee - we have since been taking advice from their regular GP and an orthopaedic surgeon.

My parent was extremely distressed with being treated the way they had been - the doctor said they were a casual and may not be working future weekends. I felt they were not in the least bit caring towards my parent.