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Very good treament

Posted By Panic Mechanic

"Very good treament"

About: Bruce Rock Memorial Health Service / Emergency Department

(as the patient),

Staff attitude

Staff attitude


A few months ago  I became unwell and attended Bruce Rock Hospital with chest pain. I was very scared and anxious that my heart was beating very fast. The staff at Bruce Rock Hospital quickly connected me to the monitor and called the doctor to come and see me quickly. The doctor and nursing staff made me feel at ease and explained to me everything that was happening. They put a needle in me and took some bloods. Dr Olu spoke to the doctors in Perth and took advice from them on how to treat me properly. I was stabilised and sent to Merredin Hospital for admission and care there. I also cannot thank the ambulance people who were very reassuring when I was in the ambulance. I cannot praise the staff at Bruce Rock Hospital and the doctor high enough on the emergency care provided by them. I would not hesitate to take myself or family there again.

Transport

Transport


Staff skills

Staff skills


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Responses

Response from Subin Daniel, Manager of Clinical Services, Northam Health Service, WA Country Health Service - Wheatbelt nearly 2 years ago
Subin Daniel
Manager of Clinical Services, Northam Health Service,
WA Country Health Service - Wheatbelt

Submitted on 31/05/2022 at 11:57 AM
Published on Care Opinion at 12:40 PM

picture of Subin Daniel

Dear Panic Mechanic,

Thank you for sharing your positive experience at Bruce Rock Memorial Health Service.

I was delighted to read that you felt the staff provided excellent care. Your kind words highlight their commitment to ensuring patients receive the best care. We are lucky to have such a dedicated team at Bruce Rock.

It will give me great pleasure in passing on your appreciation to Kresan Govender the Health Service Manager and his team, especially Dr Olu and the nursing team, for the tremendous care and follow up they provided to you.

I hope you are recovering well and wish you the very best.

Kind regards,

Subin Daniel

Acting Operations Manager Eastern Wheatbelt

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