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"Hospital availability during labour"

About: Narrogin Health Service / Obstetric Services

(as the patient),

Was stressful! I started getting contractions around 4:30pm and then got more intense so I got my partner home around 5:30 (as they were going to be working late night) and then I texted my midwife at 5:45pm and said I hope you're on tonight… next minute, my midwife calls saying I hope you're not in labour… and my midwife goes on about, as I understand it, the Narrogin Hospital is on bypass so anyone in labour needs to go elsewhere. I recall they said to go to Armadale cause they don’t have staff and no one in theatre if it went that way … I was trying to hold it together as my midwife kept talking. I knew I was well and truly in labour as it was my second.

I got of the phone and I had the biggest melt down I've ever had- freaking out, my partner comes running cause I’m struggling to breathe they thought something was wrong with our other child …as they've never seen me that upset. I said they're fine, we can’t go to Narrogin we need to travel elsewhere so we chose Bunbury (around a 2 hour drive) and got a family member to pick up our other child, was a very stressful drive for both me and my partner, but we  got to the hospital just before 8pm and had our baby at 9:14pm, I was just on the gas the whole time and mostly in the shower but gee no fun being in the car for that long but we made it 😅 I was proud that I had no pain relief while in the car 😅. 

I asked the midwife around 8:45ish, or something like that, I wanted her to see how dilated I was cause they were getting more intense- so she did. She thought I could be fully dilated as she was unsure but said there was a lot of fluid and asked if I wanted my water broken so I said what ever she thinks and bam, go time, straight after I was pushing and was pushing for less then 15mins 😅 no tearing down there🙌 -the midwife was lovely and said I did great as I listened to her when she was telling when and when not to push and what not, like it was full on but I would say that overall it was a lot better then then my first labour. 

Also had to pee on the side of the road just before Collie in between contractions 😅 the tiniest bit of wee comes out but I felt like it made a difference.

I was disappointed that Narrogin Hospital didn’t let me know they were on bypass beforehand, considering that it seemed to me that they knew for 2 full days before I contacted them. I think it would of been nice for everyone that was within two weeks of their due date or over, as I feel I know I wasn’t the only one that got sent away. If I knew earlier, I could of been prepared to travel elsewhere and left as soon as I got signs of labour or could of had the option to travel elsewhere and wait for labour or until the Narrogin Hospital was ready to go, the stress of finding that I couldn’t birth there when I was in labour was not nice. Luckily it all turn out ok and Bunbury Hospital was amazing. 

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Responses

Response from Lisa Biglin, Acting Operations Manager Southern Wheatbelt, WA Country Health Service Wheatbelt nearly 2 years ago
We are preparing to make a change
Lisa Biglin
Acting Operations Manager Southern Wheatbelt,
WA Country Health Service Wheatbelt
Submitted on 10/06/2022 at 3:56 PM
Published on Care Opinion on 13/06/2022 at 9:01 AM


picture of Lisa Biglin

Dear composerbt36,

Thank you for taking the time to provide valuable feedback concerning your recent experience with Narrogin Hospital. I am sorry to read about your experience and sincerely apologise for the stress that you have endured.

I am concerned about the lack of communication in that you were not informed Narrogin Health Service was on bypass for obstetric capability. As you stated, some pre-warning would have given you and your partner the opportunity to have alternative arrangements in place, should they be needed, and again I am deeply sorry this did not occur.

Please be reassured that Narrogin Hospital is committed to providing an accessible midwifery service to the community. Unfortunately, on some occasions, we are unable to fill staffing gaps even after every option has been exhausted. It is only then that the decision to go on bypass occurs. There is a procedure that is followed to ensure that all parties involved are aware of the situation and it is at this point that we have let you down by not contacting you.

I have discussed your concerns with the manager of our midwifery unit and relevant midwifery staff. Thanks to your feedback we are reviewing current bypass service procedures, which will include informing all parents from 37 weeks gestation and our antenatal visits will include discussions about options.

Thank you for taking the time to share your experience with us and wish you all the best.

Lisa Biglin

Acting Operations Manager, Southern Wheatbelt

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