A little background, I am a disabled and chronically ill person and I utilise Wonthaggi Hospital for multiple services. It takes quite a bit for me to complain but at the time of writing this, I am in tears and my health is now suffering.
1. About 10 weeks before, I had a pretty decent surgery on my knee (at another hosp). After being in a brace for a month I was ready for my post op physio I began at Wonthaggi Hospital's Physio department. Its started out fine but after 2 appointments I was told the physio was leaving. Then the day before my 3rd appointment the physio called and cancelled and told me that as I understand it, I was lucky to be seeing them weekly as they usually see people monthly (which after a knee surgery seems strange to me but ok) and that they have people on a wait list and that I wont get to see a physio until about a month. I'm fresh out of a brace, effectively learning how to use my knee again with no guidance from a physio. I cant afford a private physio so I have to rely on the public system. Recently, I call up for a status update as I have been having to google my post operative rehab for a knee surgery and although the allied health reception is lovely, I was told I would have physio call me back and again, no call back.
2. Last year I utilised the continence clinic. I felt like I was kind of was fobbed off with a simple phone call initially due to my age.
I was eventually seen by another nurse which actually was done by accident but was eventually discharged and told to do some exercises. 6months down the track my specialist flagged they weren't happy with the results and put in a referral themselves and ordered specific tests. I did get a call from the intake desk and got told id get a call from continence to schedule these tests and then again, no calls.
I know hospitals have taken a hit in recent times. I know everyone works hard and this is why I have such a high tolerance to wait times and little mistakes here and there but as someone who is disabled and does need to use the hospital and multiple services and is young, this is so disheartening. I feel like I have call and beg regularly to get healthcare and am considering moving to Melbourne so my health doesn't deteriorate due to lack of care staff seem to show in certain departments.
"Hitting brick walls"
About: Allied Health (Bass Coast Health) Allied Health (Bass Coast Health) Wonthaggi 3995
Posted by listengt95 (as ),
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