"Superb treatment of visiting family"

On our first visit to Kalamunda Hospital recently, we were welcomed by a staff member who took us through the current procedures of the hospital including visiting hours and COVID testing.

This staff member was so caring and respectful not to mention their sense of humour, that it made all of us feel very comfortable that our parent was in this hospital, if this is the first initial experience you receive at the front door. I was shocked to learn that as I understand it, this staff member's employment is to cease in approximately one months time due to staff cuts! I can't imagine how an already seemingly understaffed health system can, in my opinion, just cast these very experienced people to one side and expect things to improve? Seriously, I believe this has become an absolute joke to remove these people from employment when they seem to carry all the necessary skills to interact with all ages and genders without prejudice.

I feel that this government can boast about such a huge surplus then retire people that based on my experience, are more than just needed they are in fact essential to fixing what I see as the overall problems that are now experienced all over WA with the health care system.

As a taxpayer, I would rather see people like this staff member retain their position, people, who not only has the experience to communicate, but also gives them that feeling that you look forward to starting your experience at such places of care.  Please consider this carefully as once these people are removed, I feel the experience is lost. I am also a business owner and I know that trying to replace people with this type of experience is almost impossible, not to mention the work ethic that they bring with them.