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"The beautiful staff at GRH"

About: Geraldton Hospital / Emergency Department

(as the patient),

I came into ED with complications after having medication to induce my miscarriage and I ended up having a D & C. I just wanted to send an email to say how amazing the nurses, doctors and other staff on my case were.

They were all so caring and treated me so well during an extremely hard time for my partner and I. They made a day that was very hard for me a lot easier. The staff were all just so compassionate and professional.

I always felt heard. They listened when I needed to cry. Made jokes with me when I needed to laugh and just made my experience so much better than I could’ve ever imagined.

I feel you have such great staff and should be very proud of them all.

I will be forever grateful for the treatment, love and compassion I was shown during this difficult time.

Please thank them all from me. 💕

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Responses

Response from Derek Fraser, Operations Manager Geraldton Hospital, WA Country Health Service nearly 2 years ago
Derek Fraser
Operations Manager Geraldton Hospital,
WA Country Health Service
Submitted on 28/06/2022 at 12:43 PM
Published on Care Opinion at 12:47 PM


picture of Derek Fraser

Dear soilqx58,

Thank you for taking the time to share your story at such a difficult time for you and your partner.

I was very proud to read of the compassionate and professional care you described. It is so empowering for the staff to be aware of what can be achieved by keeping yourself and your partner at the centre of their focus and ensure you are both fully supported at such a challenging time.

It will be my pleasure to share this feedback with the care teams.

I do hope you are continuing to recover and again I thank you very much for your kind words.

Regards,

Derek Fraser

Operations Manager

Geraldton Hospital

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