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"Medical care (pregnancy)"

About: St George Hospital / Emergency Department

(as the patient),

In the evening late last month, my pregnant wife at the time was woken up and thought she had wet herself, until she checked and discovered quite a lot of blood came out considering how slim my wife is. After some hours wait at the Emergency department, without any Ultra Sound and seemingly any further observation, the Medical Officer at the time decided to discharge my wife, regardless if the pregnancy would be saved.

I’m no medical expert but there was a note from her Obstetrician to have a scheduled appointment to determine whether intervention may be required on that day, but was delayed due to public holiday.

I am here to apologize for this belated report as I have been grieving and not be able to conduct anything about this event in writing.

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Responses

Response from Angela Karooz, General Manager, St George Hospital nearly 2 years ago
Angela Karooz
General Manager,
St George Hospital
Submitted on 1/07/2022 at 1:31 PM
Published on Care Opinion at 1:31 PM


Dear warmmq97,

I know words are of little comfort following the loss of a baby, but I want you to know how sorry I am that the pregnancy miscarried. It takes strength to put this sort of experience into words and I appreciate that you have done so.

The process for managing a pregnant patient with bleeding varies significantly depending on a number of individual circumstances. Without understanding the full clinical details, I am not able to offer insight into what happened and what could have been done differently. This is something I would like to be able to offer you, especially if it means something needs to be changed to prevent this occurring again with any other patients in the future.

That does mean that I would need to be able to review the patient records of your wife’s presentation to the Emergency Department that day which would require you to contact us offline so we can take some patient details from you. I understand that you may wish to remain anonymous and respect if choose not to do so. I will still share your story with the Director of the Emergency Department so they are aware that this happened and the impact it has had on you and your wife.

If you are willing to reach out to us, I ask that you contact the SGH Patient Experience Manager, on 9113 2687, who can get this process started.

In the meantime, I do hope you and your wife have the support you need to get through this difficult time. There are some services available to support parents experiencing this grief that you may wish to reach out to:

- SANDS: Miscarriage, stillbirth and newborn death support at https://www.sands.org.au/

- Bears of Hope at https://www.bearsofhope.org.au/seek-support/grief-wellness-groups/new-south-wales/

With my deepest condolences,

Ange Karooz

General Manager

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