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COVID management team

Posted By earthdd98

"COVID management team"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as the patient),

Since my covid diagnosis NSW was paramount in assisting me through my journey with it. Great and genuine care was taken with their interactions, at first they called three times daily and then twice and then daily. 

They gave me reassurance and someone to talk to also. How often when someone is sick they are forgotten about, and this was not the case with me. 

This is a fantastic service by NSW Health. 

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 1/07/2022 at 12:27 PM
Published on Care Opinion Australia at 12:44 PM

Dear earthdd98, thank you for taking the time to write to us and share your experience with us. We are very sorry to hear that you have been unwell and hope that you now recovering from your illness,

We will ensure that your kind words of thanks and gratitude are shared the COVID Management Team. It is wonderful to hear that the team was able to support you and in a caring and helpful manner.

The CMC team pride themselves in providing patient focused care and compassion. Your feedback has helped us understand how important the CMC service is to our patients and our community.

Thank - you for taking the time to share this feedback it is greatly appreciated.

Kind Regards,

Barbara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by earthdd98 (the patient)

I am genuinely grateful for all your help, advice, empathy and kindness.

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