"A midwife that wasn’t polite"

When I got into my appointment (that I was early for) I had the staff member at reception go over my details, name, address & mobile number. They said they were all correct and then asked me if I had done a RAT test before coming in. I told them that I hadn’t done one as the letter I received in the mail didn’t say anything about doing a test before coming in. The staff member at reception went to ask someone what they should do and came back out with a midwife.

The midwife proceeded to tell me that I would’ve been told to do a test on the text I was sent which I then told them I didn’t receive. The midwife told me they would have to do the test for me and seemed very annoyed that they would have to do that.

The midwife took me into a room to do the test for me. They said that I better check my mobile because I would’ve received a text, I had already checked my phone and had not received one. I told them again that I hadn’t received any text from the hospital, only the letter in the mail with my appointment details but nothing about doing a test. I recall the midwife then said that’s shocking because they watch as the staff send out all the texts.

I felt the midwife then continued to be rude to me and tell me that I was in the wrong and that now my appointment would be delayed. I believe they said that if this was positive they don’t know what they’ll do because I shouldn’t even be in here. So I told them that I’d be very surprised if it was positive because I haven’t had any symptoms or been around anyone who’s been positive for it. I recall the midwife then said that that’s what a lot of people think! 

Once the midwife did the test they said I had to sit in that room and not move and not to touch anything, I felt they spoke to me very rudely when saying this. I sat and waited like asked and the midwife came in asking for my mobile number which I gave. The midwife then came in a few minutes later to check the test and it was negative. They said that there was a problem with my mobile number in the system which means that it was not by my fault that I didn’t receive a text as the staff member at reception said it was all right when I had first come in.

The midwife never apologised for treating me the way they did and being pregnant I think I should have received much better care and had someone kind and understanding to deal with. I was made to feel as though I had done something wrong even though I was not at fault. I don’t think people should be treated in this way or spoken to rudely especially if they’re being respectful to the workers.