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Pats Pilbara kind, quick and helpful when in need

Posted By pepperzr73

"Pats Pilbara kind, quick and helpful when in need"

About: Patient Assisted Travel Scheme - WACHS Pilbara

(as the patient),

I have required repeated mental health treatment in Perth and have found PATS Pilbara service to be kind and helpful to my needs, with flights booked according to needs and within Pats guidelines. Many thanks to Suzie (I hope I got her name correct) who has been a delight to deal with in over the last few weeks. I am grateful this service is available as I may not have got the treatment I needed.

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Responses

Response from Louise Steedman, Operations Manager, East Pilbara, WA Country Health Service (WACHS) Pilbara nearly 2 years ago
Louise Steedman
Operations Manager, East Pilbara,
WA Country Health Service (WACHS) Pilbara

Manages the operations of health services located in East Pilbara

Submitted on 11/07/2022 at 12:32 PM
Published on Care Opinion at 12:53 PM

Dear pepperzr73,

Thank you for taking the time to provide this positive feedback regarding your experience with the Pilbara PATS team. We are lucky to have such compassionate staff working in the PATS department. I will pass on your comments to them as it certainly brightens your day when you receive such great compliments.

Warm Regards

Louise Steedman

Operations Manager

East Pilbara

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