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"Great care"

About: Prince of Wales Hospital / Medical Imaging Department

(as the patient),

I’m a pancreatic cancer patient at Prince of Wales and to assist with future treatment options my oncologist suggest a liver biopsy. I was booked in for a biopsy with ultrasound at the Prince of Wales hospital medical imaging department. My appointment was at a set time and was asked to be there 30 minutes to check in. I arrived half an hour early at my appointment time I was called into the inpatient area. The lesion that would yield the best sample was hiding behind my rib and was going to be difficult to access. Full credit to Dr Ryan and his sonographer who persisted until they had a good angle to perform the biopsy. I had to maintain an awkward position and nurse Claire continued to check in on me to ensure I was ok. I think the biopsy took longer than expected, and I would like to thank Dr Ryan and his team for their commitment to retrieving a good sample.

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Responses

Response from Inge Vuuregge, NCSR Nursing & Operations Co-Director, Executive, Prince of Wales Hospital nearly 2 years ago
Inge Vuuregge
NCSR Nursing & Operations Co-Director, Executive,
Prince of Wales Hospital

Senior Nurse Manager

Submitted on 25/07/2022 at 5:56 PM
Published on Care Opinion on 26/07/2022 at 8:46 AM


Dear Randwick Local,

Thank you for taking the time to share with us your recent experience in our hospital. We are very grateful for your kind words of recognition of our clinical staff who were involved in your care.

We appreciate your acknowledgement of the complex interventional Radiology service we offer at the Prince of Wales Hospital. We strongly focus on person-centred, compassionate care which is delivered with the highest standard even when procedures are complex and challenging.

We will make sure that your kind words of gratitude and appreciation are shared with the Medical Imaging team and in particular the staff members you have highlighted.

Kind regards,

Inge

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