"Covid-19 RAT Testing"

I recently attended Broome Hospital for an X-ray. Upon entering the hospital I needed a RAT test - I was told this on the time of confirming my appointment over the phone.

While the people who attended to me were pleasant enough, there was an absolute minimum of communication.

The only words spoken by the person doing the test was “please take down your mask”. Next thing I knew, there was a swab pushed into my nose. 

Having a RAT performed by someone else is quite uncomfortable. A simple greeting, a brief explanation and asking permission would have made me feel more comfortable. I think other people, who are perhaps more vulnerable, could be even more affected by the lack of communication. 

Furthermore, why can’t we self test on arrival? This would be preferable for me, as I am well aware of how to do the test with the many products.

In my opinion, the lay out of the testing area is also awkward. For me, trying to leave the area is difficult when other people are trying to enter through a small walkway where the security guard is also sitting. Social distancing is not possible on arrival or exit of the area.

Thanks to the staff in Xray who were professional and explained all procedures thoroughly.