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Care Opinion

Radiology

Posted By statussr63

"Radiology"

About: Swan Hill District Hospital / Radiology

(as a service user),

I recently had to have a mammogram and a breast ultrasound. Due to my young age I have never had either of these scans before and was quite nervous about them. The team in the radiology department were amazing and made me feel extremely safe. Amanda, who did my mammogram and Joseph, who did my ultrasound, made me feel comfortable and made the experience far less anxiety inducing than I thought it would be. It has definitely made me feel much better when I have to go in for these scans again in the future. 

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Responses

Response from Jonathan Sparrow, Operational Director Quality, QES, Swan Hill District Health nearly 2 years ago
Jonathan Sparrow
Operational Director Quality, QES,
Swan Hill District Health

Submitted on 22/07/2022 at 8:30 AM
Published on Care Opinion at 8:44 AM

picture of Jonathan Sparrow

Dear statussr63

Thank you for your feedback. I am so pleased that this experience was a good one for you and that the team did a wonderful job in making you feel safe.

Kind regards,

Jonathan Sparrow

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Response from Natalie Barnes, Acting Radiology Manager, Radiology Manager, Swan Hill District Health nearly 2 years ago
Natalie Barnes
Acting Radiology Manager, Radiology Manager,
Swan Hill District Health

Submitted on 22/07/2022 at 9:22 AM
Published on Care Opinion at 9:35 AM

picture of Natalie Barnes

Dear statussr63,

Thank you for taking the time to provide you feedback. I am pleased to hear you had a positive experience during your time in Radiology and most importantly that you you felt safe and cared for.

We are very lucky to have such caring staff working at Swan Hill District Health.

I will be sure to pass on the feedback to all staff involved.

Kind regards,

Natalie

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