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Hospital stay after birth

Posted By plutowd58

"Hospital stay after birth"

About: Bunbury Hospital / Maternity

(as the patient),

I had my baby just before 37 weeks and just under 2.5kg. The birth itself was incredible and the midwives who were in there with me were amazing….but I felt the aftercare was pathetic. I was so desperate to breastfeed yet it seemed to me that no one could really be bothered or had the time to help me properly. I wasn’t allowed to leave hospital due to baby being just under 2.5kg, yet I didn’t have anyone check on me or my baby, even to do obs for my whole first day in there. I just got given formula and a syringe. I remember just crying and crying and no one caring. Based on this experience, I pray to god I don’t have to stay in there for my second child.

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Responses

Response from Katrina Jones, Clinical Midwifery Manager, Bunbury Hospital, WACHS South West nearly 2 years ago
We are preparing to make a change
Katrina Jones
Clinical Midwifery Manager, Bunbury Hospital,
WACHS South West

(08) 9722 1348

Submitted on 9/08/2022 at 4:48 PM
Published on Care Opinion at 4:55 PM

picture of Katrina Jones

Dear plutowd58,

Thankyou for taking the time to provide feedback on your postnatal experience at Bunbury Hospital. I am truly sorry that we weren't able to provide you with the support and care that you required following the birth of your baby, and I am saddened to hear that you felt that no one cared.

We are currently developing a lactation consultant service that will provide breastfeeding support to mothers during their hospital stay. In addition we are supporting a number of midwives to undertake additional training in breastfeeding to ensure that they are practicing evidence based care.

My name is Katrina Jones and I am the Clinical Midwifery Manager at Bunbury. I would love the opportunity to speak to you directly in regards to your care at the Unit. This will also assist me in providing direct feedback to the staff members involved in your care. Please feel free to contact me via phone 9722 1348 or email katrina.jones2@health.wa.gov.au if you feel comfortable doing so..

I hope that you and bub are doing well and I hope to hear from you soon.

Katrina Jones.

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Response from Katrina Jones, Clinical Midwifery Manager, Bunbury Hospital, WACHS South West nearly 2 years ago
We have made a change
Katrina Jones
Clinical Midwifery Manager, Bunbury Hospital,
WACHS South West

(08) 9722 1348

Submitted on 7/09/2022 at 1:36 PM
Published on Care Opinion at 1:46 PM

picture of Katrina Jones

Dear plutowd58,

Thankyou again for taking the time to provide feedback through Care Opinion. I am pleased to announce that our new face-to-face lactation consultant clinic with be commencing on the 10th Oct. This service will provide inpatient support at both Bunbury and Busselton, as well as outpatient appointments for women who have been discharged home.

A number of staff are also about to commence further education in their journey to become lactation consultants.

Please feel free to contact me if you wish to provide any further feedback on our service or to discuss your personal experience with our unit.

Thank you,

Katrina Jones

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