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"Taking blood - PathWest at PCH"

About: PathWest Perth Children's Hospital Collection Centre

(as a service user),

After a traumatising experience of my daughter taking blood in the ED, I knew I couldn't take her anywhere to take blood. We had both to take blood so I took her to Pathwest at Perth Children's Hospital.

Oh my gosh, in over 30 years of having blood taken, this was the first time in my life I didn't feel the needle. My daughter also took blood and it was amazing the level of care, the use of distraction techniques and the helping me deal with her. Thank you so much for making this an easy experience!!!

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Responses

Response from Samantha Austin, Director, PreAnalytical Services, PathWest Laboratory Medicine 2 years ago
Samantha Austin
Director, PreAnalytical Services,
PathWest Laboratory Medicine

Manages the Preanalytical Services for PathWest

Submitted on 19/08/2022 at 5:28 PM
Published on Care Opinion Australia on 22/08/2022 at 8:06 AM


Dear pepperhg94,

Thank you so much for your positive feedback. I am really pleased to hear that you and your daughter had such a positive experience at PathWest PCH.

We are very proud of our staff, who take pride in the their job and are committed to providing a high level of care to the community.

I will pass on your feedback to the team.

Thanks again!

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