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Wonderful nurse from endoscopy

Posted By Me myself and I008

"Wonderful nurse from endoscopy"

About: Osborne Park Hospital / General surgery

(as the patient),

Recently, I went into the hospital extremely anxious about a procedure I was about to have, as I don't do well in hospitals at all. Then along came Sheree, she was calm and really put in effort not only with me but as I heard her with other patients as well. I feel Sheree would work well along side any patient that has anxiety as she communicates in a very soft manner and made sure I was comfortable. I really hope she gets praise for this as she even came and found me while I was waiting to be collected to check in. In my opinion, a wonderful asset to your company. Thank you again Sheree.

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Responses

Response from Chris Cullen, Director Safety, Quality and Performance, Sir Charles Gairdner Osborne Park Health Care Group nearly 2 years ago
Chris Cullen
Director Safety, Quality and Performance,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 26/08/2022 at 10:47 AM
Published on Care Opinion at 11:18 AM

Dear Me myself and I008,

Thank you for taking the time to acknowledge Sheree, one of our nurses working in Endoscopy. Being in hospital can be an anxious time for many people so I am pleased to hear that her calm approach and style of communication impacted positively on your experience.

I am always delighted to hear about our staff going the extra mile and will ensure that your great feedback is passed on to Sheree.

I hope that your procedure resulted in a good outcome for you.

Kind regards,

Chris Cullen

Director Safety Quality and Performance

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